ANNOUNCEMENT: Please note all orders placed after 06/04/25 will experience delays due to Easter Public Holidays

Privacy Policy

This Privacy Policy outlines how Vitahealth Clinic collects, uses, maintains, and discloses information gathered from users (each, a “User”) of the www.vitahealthclinic.com.au website (“Site”).

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, place an order, fill out a medical questionnaire, or engage in other activities, services, features, or resources available on our Site. Users may be asked for their name, email address, and phone number, as appropriate. However, Users can visit our Site anonymously. We will only collect personal identification information if Users voluntarily submit it to us. Users can choose to refuse to provide personal identification information, although this may prevent them from participating in certain activities on the Site.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers used, along with other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, please note that some parts of the Site may not function properly if cookies are refused.

How We Use Collected Information

Vitahealth Clinic may collect and use Users’ personal information for the following purposes:

  • To Run and Operate Our Site We may need your information to display content on the Site correctly.
  • To Improve Customer Service Information you provide helps us respond to your customer service requests and support needs more efficiently.

How We Protect Your Information

We implement appropriate data collection, storage, and processing practices as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites

Users may encounter advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.

Changes to This Privacy Policy

Vitahealth Clinic reserves the right to update this privacy policy at any time. When we make changes, we will revise the updated date at the bottom of this page. We encourage Users to check this page regularly for any updates to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and be aware of any modifications.

Your Acceptance of These Terms

By using this Site, you indicate your acceptance of this policy. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of any changes to this policy will be considered your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, our practices, or your dealings with this Site, please contact us at info@vitahealthclinic.com.au.